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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yvonne Sanchez

Yvonne Sanchez

January 16, 2026

5  out of  5
rating by Yvonne Sanchez
"Dalinda Gonzalez at State Farm has been incredibly helpful with my auto insurance . She found rates that were much lower than my previous provider and made the whole process smooth. Sonia Waymire, has been amazing-very professional, courteous, and extremely helpful with setting up my payments. They even assisted me with renters insurance when my daughter went off to college, making sure she was covered and everything was handled with care. I truly appreciate the level of service provided by their team. Thank you, Yvonne Sanchez"
We responded:
"Thanks so much for the amazing review, Yvonne! We really appreciate your support here in Pasadena . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Dalinda Gonzalez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pasadena . "
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Sonia Sanchez

January 9, 2026

5  out of  5
rating by Sonia Sanchez
"Love my Agent"
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Christine Tapia

October 10, 2025

5  out of  5
rating by Christine Tapia
"I love my State Farm agents especially klarisa she went above and beyond to help me out today on a renters insurance problem thank u klarisa u went above and beyond to help me on this issue!! Really appreciate this help!!"
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Gelu Italian Ice Baytown

July 30, 2025

5  out of  5
rating by Gelu Italian Ice Baytown
"In all 4 years of my business, Klarisa Madrigal has helped me tremendously. Her customer service is top notch, and her timeliness with my requests are quite impressive! Managing a business is oftentimes stressful, but Klarisa helps to alleviate any insurance related stress. Thank you Klarisa!"
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williams guerra

October 18, 2024

5  out of  5
rating by williams guerra
"Muy amable la agente, buen servicio, precio más barato que progressive ..recomendable"
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Armando Flores

October 2, 2024

5  out of  5
rating by Armando Flores
"Excelente servicio"
We responded:
"Gracias Sr Flores! Le agradezco su confianza 🙏🏻"
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Natalie Pmtsw

August 30, 2024

5  out of  5
rating by Natalie Pmtsw
"Dalinda’s office is the BEST State Farm agency to have your insurance at whether it be auto, home, life, or health insurance. The ladies in the office are very knowledgable and friendly. I highly recommend this office to anyone who is looking for insurance."
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Trevor Neumann

August 30, 2024

5  out of  5
rating by Trevor Neumann
"Julia Rodriguez is the agent that helped me insure the new used car I recently purchased and she was the most helpful, professional and polite agent I’ve ever interacted with. I’ve honestly even referred a couple of my friends to her since then, she’s just that good!"
We responded:
"Thank you Trevor! We love to get honest & kind feedback 🥰 "
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M M

August 30, 2024

1  out of  5
rating by M M
"This was a very unprofessional office I Never Had State Farm before so I gave them a shot they ripped me off and you can never get this office to call you back they would want to text you and I can't stand the text I canceled my insurance early they acknowledge that I paid and then refused to give me a refund saying I hadn't paid my insurance if I had not paid my insurance then why did they tell me I had been paid in full and that I had insurance makes no sense to me never once met the lady that runs this office or supposedly runs it every time you had a question they had to say hold on and run to the back and ask somebody something and then come back and relay it to you never again and I'm using verbal text so however it comes out it comes out but I'm sure everybody can understand what I'm talking about the sad part is the refund would have only been about $60 if that for me it was principal for them it was greed"
We responded:
"Hi “MM” please send your contact info so we can attempt to resolve this matter for you. "
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Pavel Rodriguez

April 27, 2024

5  out of  5
rating by Pavel Rodriguez
"You are great"
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Cynthia Stefania

April 26, 2024

5  out of  5
rating by Cynthia Stefania
"Best insurance company to have. Ms. Dalinda’s office and her team are so welcoming and helpful. They are knowledgeable and are always on top of everything. Every time I call, they answer right away and they are ready to answer my questions or help me with anything I need. Thank you for making my life easier! 🙌🏼"
We responded:
"Thank you Cynthia! We appreciate you 💕"
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Christine Tapia

March 20, 2024

5  out of  5
rating by Christine Tapia
"I am always happy to speak to anyone at my statefarm agency, they do their best to help me with anything payments, claims, and even changes to my account, thank u statefarm girls for all u do to help me !!"
We responded:
"Thank you Christine! Your feedback means so very much! We appreciate you -Dalinda "
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Kathy Sanchez

March 18, 2024

5  out of  5
rating by Kathy Sanchez
"Great customer service! Alexis is very sweet and helpful!"
We responded:
"Thank you Kathy! We value your trust & feedback! -Dalinda "
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Brenda Luna

March 14, 2024

5  out of  5
rating by Brenda Luna
"I love the customer service, the ability of calling every time i have a question and they answer every question. 😀👍"
We responded:
"Thank you Brenda! We appreciate your feedback & compliments! I means a lot ~Dalinda "
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Alicia Jasso

March 13, 2024

3  out of  5
rating by Alicia Jasso
"Nothing like this place used to be. Before we would go in and talk to an agent, now you give info to front desk info and they take a long time to give you a quote and we pay them and never see an agent. Looking for an other insurance company. Not happy at all after being a customer for over 49 years."
We responded:
"Hi Ms Jasso. We have had many changes in the last couple of years, we are working at getting staffed with more licensed agents to better assist you with your needs, I do apologize for the longer wait time. Thank you for your trust the last 49 years, we appreciate & value your feedback. ~Dalinda"
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Michelle Coffey

March 8, 2024

5  out of  5
rating by Michelle Coffey
"Excellent service!! The Agent Griselda, that I spoke with was friendly, patient and very helpful. I will definitely be recommending this State Farm office and Agent Griselda, to my friends and family."
We responded:
"Thank Michelle! We strive to be our best for our clients! ~Dalinda "
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Kevin U

March 8, 2024

5  out of  5
rating by Kevin U
"Very great service, answered all the questions I had!"
We responded:
"Thank you Kevin! We appreciate you! ~Dalinda "
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Susy Espinosa

March 7, 2024

5  out of  5
rating by Susy Espinosa
"Me a gustado la atención que Dalinda y Griselda me dan Y también estoy satisfecha con la cotización que me dieron . La recomiendo el 100%"
We responded:
"Gracias Susy! La queremos mucho! Gracias por su confianza ~Dalinda "
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Lance Howland

March 5, 2024

5  out of  5
rating by Lance Howland
"I had a question regarding my policy and I received the information quickly over the phone, without having to wait for a call back or email. Thank you!"
We responded:
"Thank you Lance! We appreciate your trust & friendship! ~Dalinda "
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Marysol Palacios

March 1, 2024

5  out of  5
rating by Marysol Palacios
"Amazing customer service from Ms. Dalinda and Ms. Griselda, love how welcoming they’re and so attentive."
We responded:
"Thank you Marysol! We appreciate your trust in us! We strive for the best service everyday! ~Dalinda "
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Margaret Palco

February 28, 2024

4  out of  5
rating by Margaret Palco
"I went in to drop off an appraisal sheet for some jewelry. The young gentleman that helped me Matthew was very considerate and took time with me. It was well appreciated."
We responded:
"Thank you Ms Margaret! I love to hear this! We value your trust! -Dalinda "
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Edie Roberts

February 27, 2024

5  out of  5
rating by Edie Roberts
"Consistently great service over many years! Always a pleasure!"
We responded:
"Thank you Mr Roberts we value our clients so very much! -Dalinda "
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Eduardo Palacios

February 27, 2024

5  out of  5
rating by Eduardo Palacios
"Service was immaculate and very helpful with any questions you needed"
We responded:
"Thank you Mr Palacios! We love our clients! We appreciate you! -Dalinda "
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Ernesto Alfaro

February 27, 2024

5  out of  5
rating by Ernesto Alfaro
"Very professional i got a really great quote highly recommend 10/10 service"
We responded:
"Thank you Mr Alfaro! We appreciate the wonderful feedback! We are here to help! -Dalinda "
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Carolina Pagan

February 26, 2024

5  out of  5
rating by Carolina Pagan
"Very professional. Received the my request very fast."
We responded:
"Thank you Ms Carolina! We love our clients! ~Dalinda "